Contact Glowberrys
Discreet support. Real humans. We reply quickly and keep everything private.
Need help with an order, product advice, or delivery? Use the form below or message us on WhatsApp. We’re here Mon–Sat, 10:00–19:00 PKT.
Quick help
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Order help – Questions about COD, tracking, address change, or damaged items.
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Product advice – Choosing the right size/type (condoms, delay sprays, intimate care). We give practical tips—no medical claims.
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Returns & exchanges – Eligible items must be sealed and unused. See our policy for full details.
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Wholesale & partnerships – For pharmacies, clinics, or resellers.
Privacy promise: Messages are confidential. Packaging and invoices stay discreet.
Contact options
WhatsApp (fastest): Add your number/button here
Email: shopglowberrys@gmail.com
Business hours: Mon–Sat, 10:00–19:00 PKT (Closed Sun)
Response time: Typically within (max 24h).
Contact form guidance (what to include)
For order help:
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Order number (e.g., #GB1234)
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Name and phone
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City & courier message if any
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Issue summary (e.g., “need to change address”)
For product advice:
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Product/brand you’re considering (e.g., Durex, Touch)
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Concern (e.g., size, material, sensitivity)
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Preferred delivery city
Note: For health conditions or medications, please consult a qualified medical professional. We provide general product guidance only.